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Case study 03 / UAT · ACCEPTANCE

Mosquito Screen Manufacturing

Taking over during user acceptance testing

Platform: Cleeksy DOPMy involvement: UAT-stage takeover · Issue follow-up

Overview

An ERP project for a mosquito screen manufacturing business, joined from the user acceptance testing stage rather than initial discovery.

Taking over a project at the UAT stage, clarifying feedback, coordinating issue resolution, and following items through acceptance.

Challenge

At UAT, user feedback and outstanding issues needed to be classified, clarified, checked with the delivery team, and resolved before acceptance.

Key requirements and considerations

  • Recorded and clarified user feedback and expected behavior during UAT.
  • Separated defects, clarification questions, and change requests when following up with the team.

Solution

Took over the project at UAT, coordinated with the customer and delivery team, tracked requests and problems, and supported completion of the acceptance process.

My contribution

  • Communicated confirmed issues to relevant team members and followed their handling.
  • Kept user feedback connected to the expected acceptance behavior.

Testing, validation and delivery

  • Retested or helped verify resolved items with users and project colleagues.
  • Followed issues and requests through to UAT acceptance.

Outcome

Supported resolution follow-up and completion of UAT acceptance. This was a UAT-stage contribution, not full-lifecycle project leadership.

Technologies & tools

ERP platform
Cleeksy DOP
Functional scope
UAT · Issue tracking · Change requests · Acceptance
Working methods
UAT · Issue tracking · Change request follow-up · Acceptance validation